(Booking condition & payment requirements are detailed below. Please tick the checkbox to confirm you agree to this)

Please fill out the form below

Name

First Name

Last Name

Email

Phone

(###)

###

####

Session Type

( Family/Maternity/Couple/Event)

Date

MM

DD

YYYY

Time

Hour

Minute

Second

Hours required (If applicable)

Location/Address

Approx number of people attending

If children are included in family sessions please list ages)

Message

Please list any important information I may need to know e.g Is anything special/unique happening at the session/event.

Checkbox

Terms and Conditions read and accepted By ticking this box you are agreeing to accepting all terms and conditions. This will be used as electronic signature.

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A $100 non-refundable booking fee is required to secure your session/event. The remaining balance is due no less than 7 days before your session/event date. Failure to pay this within the time frame may result in loss of services.

Should the client need to change the date of their session, they will not lose their confirmation fee as long as a minimum of 14 days (before the original session/event date) is given. This only applies when date is transferred with Heart and Soul. If the new date is not available, every effort will be done to find an alternative associate photographer however if this is not accepted by the client, the client will forfeit their booking fee. If the client cancels Heart and Soul’s services for any reason within 7 days of their session date they will be liable to pay the full amount of the session/event fee unless the date is transferrable.

In the unlikely event the photographer is unable to perform to the guidelines of this contract due to an injury, illness, act of god, act of terrorism or other cause beyond the control of the Heart and Soul (including Covid-19 or other such pandemics), every effort will be made by Heart and Soul to secure an associate to perform photography services on the day, if this is not acceptable by the client then the client will forfeit their booking fee and Heart and Soul shall have no further responsibility or liability to the client.

Covid-19/Pandemic Policy: Heart and Soul will not discriminate or ask for any medical information relating to covid-19.
General cancellation policy applies to any session/event cancelled due to covid-19 and if a session date needs to be transferred then Heart and Soul will do their best to accomodate a new date or find an alternative photographer to provide services on the day.

The copyright of all works created shall belong to Heart and Soul in accordance with the Copyright Act 1994. All files remain the exclusive property of Heart and Soul and must not be modified in any way. Heart and Soul will continue to hold the copyright to all digital images if files are purchased. The client is authorized to make unlimited personal reproductions of the images ONLY if they purchase the digital files, however NO third party sale or commercial usage is permitted without full written permission from Heart and Soul. Reproduction includes, but is not limited to, scanning, downloading, right clicking, emailing, posting on websites or blogs, photocopying or printing in any manner.

Please note all parties are responsible for their own personal safety during the physical session/event. The client agrees to the photographer’s artistic interpretation of each image taken. Failure by the photographer to take any or produce any specific photograph shall not be reason or cause for the client to make claim for such missing photography, as long as sufficient photographs have been taken for the session booked. Client must allow sufficient time for photo session, failure to do so may not result in specific photographs. In the unlikely event that digital/film files have been lost, stolen or destroyed for reasons beyond Heart and Soul’s control, including but not limited to, camera, hard drive, or equipment malfunction, Heart and Soul’s liability is limited to the return of 50% of the fee (excluding the booking fee) received for the event. Heart and Soul is not liable for the loss of images subsequent to the final delivery of all products included in the package.

Heart and Soul shall have the exclusive right to use and make reproductions to promote business for, but not limited to, photographer’s portfolios, website images, awards, marketing displays, competitions, social media, and advertising. If the client specifically does not wish for any images to be used for the above purpose/s please specify this when booking your session.

In booking the services of Heart and Soul, the client agrees to the terms and conditions as stated above. If you have any questions or concerns regarding these conditions, please contact Heart and Soul for further discussion.

Effective as of April 2022
Updated January 2023

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